Habit #1 - A Customer Service Addict (CSA) smiles during a bad day. Nobody ever knows when a CSA is having a bad day. The sky is falling and the world has exploded, yet your neighborhood CSA is still smiling. His job is to make you happy and that job begins with a simple smile. Smiling makes other people smile.
There's six more habits to explore. Check back later for more details on the your neighborhood CSA.
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