Wednesday, October 19, 2005

Life Before The Remote Control

It's like something from the Arabian Nights! From across the room - without ever leaving your easy chair - you can change television channels with a small control that fits into your hand. Just press lightly with your thumb. That's all there is to it.

That's an early print advertisement for a Zenith remote control. Sounds kind of silly right now. But, it seemed revolutionary at the time. Competitive markets change everyday. Sometimes, industries get changed forever.

The invention of the remote control changed the television industry forever. Who wants to purchase a television set without a remote control? Zenith forced each of its competitors to change their business practices immediately. That's what we're doing.

The housecleaning industry has operated under the same compensation structure forever. We're changing that. Our customer's level of satisfaction dictates our employee's level of compensation. It's a new concept today, only because we're tiny. We're not going to be tiny for much longer. The big boys will stand up and notice that change is on the way.

We can take pride in the fact that we changed a industry. However, we can't go to sleep. When was the last time you purchased a Zenith television? They were the first to market the remote control, but they have been surpassed by loads of other competitors. A business has to continually adapt to change or it will fade away.

Don't believe me........(

Life changes quickly. It's your job to recognize how it needs to change.

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