Wednesday, February 08, 2006

Tis The Season

This month reminds me of the holidays. Lots of work to get prepared for the big day. Lots of anticipation for the big day. It's Christmas all over again.

The grand opening of our new office in Panama City is just a few short weeks away. We've been training, planning, and planning some more for the last couple of months. In about 27 days, it's time to start working.

Panama City doesn't know it yet, but things are about to change. We're about to raise the wages for all housekeeping employees in the city. We're about to raise the level of customer service for all service related companies in the city. We're about to take over the housecleaning market. And it's all because of three words.

The best three words an employee can hear. The best three words a customer can hear.

Pay for performance.

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