Monday, September 25, 2006

The First Time Caller's First Question

What are your rates?

We hear it every day. 99% of all first-time callers ask us this same question.

Unfortunately, we can't answer it with a simple dollar amount. It depends on a variety of factors. There are six basic questions that we need answered before we can quote a rate for your home. Here they are......

1. What city do you live in?
Rates in Pensacola are slightly different than rates in Destin or Panama City. And no that doesn't mean that rates in Pensacola are higher. And no that doesn't mean that rates in Panama City are higher either.

2. What type of cleaning are you looking for?
We offer three different types of cleaning:

Move in/out cleaning (this type of cleaning is required when you need an empty home cleaned)
Deep cleaning (this type of cleaning is required when you need a spring cleaning)
Maintenance cleaning
(this type of cleaning is conducted on a regular basis-weekly, biweekly, monthly)

3. How big is your home?
The square footage of your home tells us a lot about the general layout. For example, a typical 1800 square foot home has three bedrooms and two bathrooms.

4. What type of flooring do you have?
Homes that have more carpeted areas than hard surface areas take less time to clean.

5. How many people live there?
The more people, the more dirtier.

6. Do you want us to clean the entire home?
Some homes may not need to have all the bedrooms or bathrooms cleaned. For example, most single people don't need their guest bedroom cleaned on a regular basis.

So there you have it. That's what we're going to ask you when you contact us. Go ahead and get yourself armed with your answers.

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