Tuesday, May 01, 2007

The $65 Million Satisfaction Guarantee

A man is suing a dry cleaning company for $65 million. His reason: the dry cleaning company offered a satisfaction guarantee along with same day service. Neither happened. Check out the article here.

"He says he deserves millions for the damages he suffered by not getting his pants back, for his litigation costs, for "mental suffering, inconvenience and discomfort," for the value of the time he has spent on the lawsuit, for leasing a car every weekend for 10 years and for a replacement suit, according to court papers.
The man is demanding $65,462,500. The original alteration work on the pants cost $10.50."

Something to consider....

The man demanded $1,150 after his suit was lost. The dry cleaning company denied him that amount. After a few years, the company offered him $3,000. He denied them that amount. What if the dry cleaning company would have just paid him the initial amount? Mistakes are going to happen. When mistakes happen, step up to the plate and point your finger at yourself. Pay the piper. You can bet that this small business owner wished that he would have done that two years ago.

That being said, don't you just love our legal system?

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