Monday, June 11, 2007
The Merry Go Round
Imagine if an employee for a clothing store decided to sell lesser priced clothing in the clothing store's parking lot?
Imagine if an employee for a grocery store decided to sell lesser priced food in the grocery store's parking lot?
The answer is obvious. The employee would be fired. And the employee may even be sued or arrested.
That's what happens when a customer of a maid service company decides to hire an employee at a cheaper rate. The employee steals business earned by the employer.
Here's what the employee is thinking....
"Why not just charge this customer a little less than what the maid service is currently charging? I'll make more money, plus the customer will be getting a deal. There's no way that the customer will say no because she loves my work."
Here's what the customer is thinking....
"Why not just hire the employee rather than the company? Her rate will be cheaper and I'll get the same service that I'm currently getting."
And so the deal gets done. Until the former employee gets another job. Or until the former employee gets a higher paying gig. Or until the former employee steals from the customer. Or until the former employee just decides that she wants to sleep in one morning.
It will happen. Nobody cleans forever. They always quit. And if they don't quit, they get used to you. They get used to making the same mistakes over and over again. They get used to eating breakfast with you every time. They get used to taking a break on your couch every time. They get used to you paying them no matter if you're happy or not.
And then you remember why you hired the maid service company in the first place.
And then you hop right back on that merry go round.