Friday, November 09, 2007
How The Pay For Performance Plan Benefits You, Me, And Everybody Else
If you've made it this far, then you should have a good idea as to how our pay for performance plan works. Here's how it benefits all three segments of our business.
Benefits to the Customer
Your satisfaction level determines our employees' paycheck. Just about every cleaning company states that customer service is their top priority. We say it too. But we prove it everyday by letting you tell us what to pay our employees. Your feedback is the only thing that matters. Your feedback makes or break a paycheck. Your feedback even determines when an employee is eligible for a promotion. Without your feedback, we're just like everybody else.
Benefits to the Employee
Your satisfaction level determines our employees' paycheck. A pay for performance program can only work if there is a pot at the end of the rainbow. In other words, an employee needs to care about your satisfaction level enough to raise her level of productivity. Our pot at the end of the rainbow is money. Each of our employees knows that their pay can change very quickly. And only one person can control the situation. The formula is simple.
Work hard-->Make customers happy-->Earn more money.
Benefits to the Business
Your satisfaction level determines our employees' paycheck. The fact is that our pay for performance plan is a tremendous marketing tool. And it's obvious why it makes our service sell so easily. We're different. We don't say the same, old tired stuff. We prove to you why we're better. And if quality is important to you, then we're the obvious choice.