Friday, November 02, 2007

Turning Negatives Into Positives

Industry Negative
The barriers of entry are essentially zero. No start up capital is required. No education is required. Nothing except a little sweat.

TwoMaids Positive
That means that a lot of customers aren't going to be happy. When something is easy to start, it's just as easy to quit. And that's exactly what happens. A cleaning business dies every minute. And then another one starts. And all along the way, we're still here.

Industry Negative
There are no limits on pricing.

TwoMaids Positive
Our claim to fame isn't pricing. Being cheap is a business owner's last resort. You sell yourself cheap because you know you've got nothing else to sell. We sell our pay for performance plan. We sell our guarantee for on-time arrival. We sell our commitment to customer satisfaction. And our customers know that we're not the cheapest in town. And they're fine with it.

Industry Negative
Negative stories surround our industry. Thefts. Broken items. We've even heard of one customer that caught her maid sleeping on the customer's own bed!

TwoMaids Positive
Three words - pay for performance. Our employees get paid based on our customer's satisfaction level. The happier you are; the more our employees' are able to earn with our company. Our employees know that only one thing matters: customer satisfaction.

Industry Negative
Maids just aren't real professional.

TwoMaids Positive
If you're reading this, then you already know how we turn this negative into a positive. If you don't get it, click on the following links.....

The Pay For Performance Plan - Explained

The Customer Advisory Board

Three Quick Facts About TwoMaids

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