Monday, April 28, 2008
How To Never Raise Your Rates
Gas prices are jeopardizing jobs for some local people who fill up to run their business. Marcus Council racks up 100 miles a day darting around to clean carpets. His trips to the gas station are not only getting more expensive, it's starting to cost him customers too.
After 16 years cleaning carpets, Council says he's counting on his customers to keep him in business. "If my customers tell me no, then I don't know how much longer it'll go on.... If they start saying look I can't afford to pay your new rate because of the gas prices, then who knows what may happen," says Council.
Or, you could just let your customers tell you what they think your work is worth. What a novel idea!
Welcome to the world of no price tags. Welcome to The Pay For Satisfaction Plan.